Frequently Asked Question

Will there be a shipping confirmation once the order is placed?

Yes, once your order is placed you will receive a confirmation via email along with your order ID number.

How long does shipping take?

Shipping is worldwide and we have multiple warehouses all over Europe and United States.
When there is high demand, on average, our customers receive orders from 5-10 business days.
This is an average estimated time frame.
Please refer to the tracking number that you received by e-mail for more info or visit our shipping times page in the footer.

*We do not ship orders on Sundays

**Shipping timelines and cutoffs are based on shipping estimates provided by DHL, FEDEX, USPS, and any other carriers we may use. Please note that we cannot control or be liable for any delays nor guarantee any delivery dates due to circumstances beyond our control (i.e. weather-related, natural disasters, or other Carrier related delays).

How can I contact you?

You can contact us by emailing our support team directly at You can either use the contact us form.

How do I track my package?

We will send you an email confirmation containing your tracking information as soon as your order has shipped. Use this code on this webpage to track your order: Please note that it can take up to 3-5 business days for the tracking information to be updated.

I did not get a tracking number, what do I do?

If you did not get a tracking number after 7 business days of placing your order you can simply email us and we will gladly sort out any issues.

Do you ship internationally?

Yes! We ship worldwide to provide the products for anyone around the globe.

Will you be adding more products?

We are focused on sourcing the best products for our customers, as a result, we are constantly researching and adding new quality products to our store. This is our main mission and goal so we strive for excellence in satisfying our customers with a great experience and a diverse unique selection of products! Have any suggestion on a particular product you dreamed about? :-) Why don't you contact us?

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